Comments on: Document Management vs. Content Management vs. Knowledge Management Part 2 – Understanding Content Management http://www.intranetexperience.com/ourblog/2009/05/document-management-vs-content-management-vs-knowledge-management-part-2-understanding-content-management/ Topics relating to Intranets, portals, enterprise content management, internal communications, and social media in the workplace Sat, 20 Aug 2011 13:52:33 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Lisa http://www.intranetexperience.com/ourblog/2009/05/document-management-vs-content-management-vs-knowledge-management-part-2-understanding-content-management/comment-page-1/#comment-740 Lisa Mon, 06 Dec 2010 18:29:50 +0000 http://www.intranetexperience.com/ourblog/?p=214#comment-740 Was hoping to see the promised 3rd part of this series, where you differentiate between content and knowledge management. These two terms are used interchangeably at my company - and are often confused. Was hoping to see the promised 3rd part of this series, where you differentiate between content and knowledge management.

These two terms are used interchangeably at my company – and are often confused.

]]> By: Maphuti http://www.intranetexperience.com/ourblog/2009/05/document-management-vs-content-management-vs-knowledge-management-part-2-understanding-content-management/comment-page-1/#comment-621 Maphuti Thu, 13 Aug 2009 09:13:11 +0000 http://www.intranetexperience.com/ourblog/?p=214#comment-621 Sean Thank you an excellent series. I have read articles 1 & 2 on DM, CM & KM and think both these are 'must reads' for every Knowledge, information and content management worker. Cant wait for article 3 which promises to focus on KM in relation to the two, something I have been wanting to understand and maybe if you can touch on communication management in relation to all three, that will just be a cherry on the top! A quick question for you: based on what you have described as DM, would it be misleading to think that you associate or regard DM as the same with RM (Records management except of course that not all documents are records but the process you have described as making part of DM are the same with RM processes; for example, retention schedules, permission levels and etc. once again, thaks for sharing your knowledge!!! Sean

Thank you an excellent series. I have read articles 1 & 2 on DM, CM & KM and think both these are ‘must reads’ for every Knowledge, information and content management worker. Cant wait for article 3 which promises to focus on KM in relation to the two, something I have been wanting to understand and maybe if you can touch on communication management in relation to all three, that will just be a cherry on the top!

A quick question for you: based on what you have described as DM, would it be misleading to think that you associate or regard DM as the same with RM (Records management except of course that not all documents are records but the process you have described as making part of DM are the same with RM processes; for example, retention schedules, permission levels and etc.

once again, thaks for sharing your knowledge!!!

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