Thank you an excellent series. I have read articles 1 & 2 on DM, CM & KM and think both these are ‘must reads’ for every Knowledge, information and content management worker. Cant wait for article 3 which promises to focus on KM in relation to the two, something I have been wanting to understand and maybe if you can touch on communication management in relation to all three, that will just be a cherry on the top!

A quick question for you: based on what you have described as DM, would it be misleading to think that you associate or regard DM as the same with RM (Records management except of course that not all documents are records but the process you have described as making part of DM are the same with RM processes; for example, retention schedules, permission levels and etc.

once again, thaks for sharing your knowledge!!!