Intranet Best Practices –
Balancing Intranet Governance & End-User Contribution

3rd August, 2009 - Posted By Sean R. Nicholson - No Comments

When it comes to Intranets, governance is one of those topics that tends to divide folks into some pretty extreme camps. One side contends that users should be able to govern themselves and, when left alone, content driven by the users will be rich and meaningful. The folks on the other side of the fence believe that content should be generated by the organization for consumption by the users. Their position is often based on the argument that end-users would pose a risk to the organization by sharing incorrect, privileged, or inappropriate content. The reality is that these two camps do have valid points, but the best practice is to land somewhere in the middle.

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Intranet Best Practices –
Driving User Adoption

29th July, 2009 - Posted By Sean R. Nicholson - 2 Comments

Over the years, I have been privileged to work on a variety of Intranets ranging in shapes and sizes. Some were for large corporations, others were for small non-profits. Some were heavily governed, others were driven by user content. Even though each of these Intranets were unique in their own ways, they had one key element in common – strong user adoption. Without a strong user community that recognized the value of the Intranet, each would have failed.

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Intranet Best Practices – Targeting Internal and External Hyperlinks

26th July, 2009 - Posted By Sean R. Nicholson - 1 Comment

When creating hyperlinks in your Intranet portal or social media application, it’s important to know when to create a link that reuses the existing browser session and when to open a new browser.

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Calling All Intranet Professionals! The 2010 Intranet Trends Report Wants You!

23rd July, 2009 - Posted By Sean R. Nicholson - No Comments

In April of 2009, I published a blog post listing the Must Have Resource for Intranet Professionals in 2009. Included in the list are the valuable resources located at Intranet Strategies by JMC and, in particular, the annual Global Intranet Trends Report. This comprehensive resources consolidates feedback from organizations of all shapes and sizes and analyzes the trends impacting Intranets in the coming year.

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My Foul Owl Ordeal – The Juicy Details Of Getting My Blog Hacked And Being Suspended By Twitter

23rd June, 2009 - Posted By Sean R. Nicholson - 7 Comments

Warning: This is a long blog post detailing my adventures through blocked blogs and suspended Twitter accounts. If you’re looking for a short read or have a really short attention span, you’d be better off checking out my Tweets or skipping to the end of this post where there are some key lessons learned from [...]

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Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter

8th June, 2009 - Posted By Sean R. Nicholson - 6 Comments

I find it mildly amusing that some companies are becoming social media ostriches and sticking their heads in the sand by denying access to sites like Facebook, Twitter, and LinkedIn. In this article, I cover my top five hypocrisies in corporate arguments for blocking employee access to social media.

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Document Management vs. Content Management vs. Knowledge Management Part 2 – Understanding Content Management

31st May, 2009 - Posted By Sean R. Nicholson - 3 Comments

In the second article in this series, we’ll focus on understanding Content Management and how it differs from Document Management and Knowledge Management. If you recall from the first article in the series, Document Management is all about how we create, manage, route, retain, and destroy the container that we refer to as a document. Content Management, on the other hand, focuses primarily on the information stored inside that container and how you can effectively add/edit/delete the information in the document.

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Must Have Resources For Intranet Professionals In 2009

18th April, 2009 - Posted By Sean R. Nicholson - 14 Comments

If you’re looking to build an Intranet or improve on the one you already maintain, check out these great resources that can help in your efforts. Some require registration to access and participate and others are for purchase only, but they can really assist in the decision making process of any selection or updates to your Intranet.

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