Document Management vs. Content Management vs. Knowledge Management Part 2 – Understanding Content Management

31st May, 2009 - Posted By Sean R. Nicholson - 2 Comments

In the second article in this series, we’ll focus on understanding Content Management and how it differs from Document Management and Knowledge Management. If you recall from the first article in the series, Document Management is all about how we create, manage, route, retain, and destroy the container that we refer to as a document. Content Management, on the other hand, focuses primarily on the information stored inside that container and how you can effectively add/edit/delete the information in the document.

Top 10 Must Haves For Every Good Intranet

9th April, 2009 - Posted By Sean R. Nicholson - 15 Comments

Okay Intranet fans, here it is…the 2009 completely unofficial list of must have functionality for every Intranet:

{drumroll please….}

Bringing Twitter Functionality Inside The Firewall To Your Intranet

5th April, 2009 - Posted By Sean R. Nicholson - 3 Comments

Many Intranet professionals are already leveraging the power of Twitter to market their activities outside of the firewall, but few have taken the next step add microblogging as a feature to their organizational Intranet. Luckily, the great folks at the Laconica project are building an open source microblog application that can easily be installed in both Windows and Unix/Linux environments and rolled out in a matter of hours.

Document Management vs. Content Management vs. Knowledge Management Part 1 – Understanding Document Management

4th April, 2009 - Posted By Sean R. Nicholson - 1 Comment

Document Management, Content Management, and Knowledge Management are three very nebulous terms that get thrown around a lot when discussing the functionality and requirements of an Intranet. Unfortunately, concrete definitions of these terms are hard to come by since the terms often mean different things to different organizations. In an effort to build a common understanding of the terms, let’s break down each of the terms and look closely at how they inter-relate. The first article in this series focuses specifically on Document Management.

Intranet Portal Requirements In The Age Of Social Media

30th March, 2009 - Posted By Sean R. Nicholson - 8 Comments

A few years ago, I was in charge of an RFP for a Fortune 500 company to select an Intranet portal application and portal content management system. Thinking about the requirements for that portal and how they would change in this age of social networking got me thinking about how the requirements would change if I were to conduct that same RFP today.

“Do We Really Need An Intranet Portal?” – How Valuable Is The Technology You Represent?

15th March, 2009 - Posted By Sean R. Nicholson - 3 Comments

How often do we question the technologies that our organization relies on? Are we trapped by legacy systems and users who are unwilling to adopt new solutions? Do these excuses keep us from asking “Why” we need a specific solution, is it useful, and is there a better alternative? This article looks at one such situation and provides some good justification for Intranet Portals.

What Does Enterprise Content Management Really Mean?

10th March, 2009 - Posted By Sean R. Nicholson - 2 Comments

Over the last few years, the term “Enterprise Content Management” (ECM) has become a term familiar to those working in the Intranet, Web, or Knowledge/Information Management sectors. The difficulty lies in the fact that, while the term is easy to toss around, the actual definition of what is expected to be encompassed by ECM continues to evolve. As a result, ECM to a Records Manager often means something very different than what ECM means to a Web Developer. In an attempt to more accurately define ECM, this article deconstructs the term into a variety of subcomponents that are commonly included in discussions about ECM.