Intranet Best Practices – Balancing Sensitive Information With Organizational Culture

20th September, 2009 - Posted By Sean R. Nicholson - 4 Comments

Building a great Intranet environment is often about balance. Balancing acts like those between openness and security, corporate needs and individual desires, and the balance between content and culture often make for long meetings and tough decisions. Internal communicators and Intranet managers often have to determine how much to share and the right format in which to share it.

Intranet Best Practices –
Balancing Intranet Governance & End-User Contribution

3rd August, 2009 - Posted By Sean R. Nicholson - No Comments

When it comes to Intranets, governance is one of those topics that tends to divide folks into some pretty extreme camps. One side contends that users should be able to govern themselves and, when left alone, content driven by the users will be rich and meaningful. The folks on the other side of the fence believe that content should be generated by the organization for consumption by the users. Their position is often based on the argument that end-users would pose a risk to the organization by sharing incorrect, privileged, or inappropriate content. The reality is that these two camps do have valid points, but the best practice is to land somewhere in the middle.

Document Management vs. Content Management vs. Knowledge Management Part 2 – Understanding Content Management

31st May, 2009 - Posted By Sean R. Nicholson - 1 Comment

In the second article in this series, we’ll focus on understanding Content Management and how it differs from Document Management and Knowledge Management. If you recall from the first article in the series, Document Management is all about how we create, manage, route, retain, and destroy the container that we refer to as a document. Content Management, on the other hand, focuses primarily on the information stored inside that container and how you can effectively add/edit/delete the information in the document.

Top 10 Must Haves For Every Good Intranet

9th April, 2009 - Posted By Sean R. Nicholson - 15 Comments

Okay Intranet fans, here it is…the 2009 completely unofficial list of must have functionality for every Intranet:

{drumroll please….}

Bringing Twitter Functionality Inside The Firewall To Your Intranet

5th April, 2009 - Posted By Sean R. Nicholson - 3 Comments

Many Intranet professionals are already leveraging the power of Twitter to market their activities outside of the firewall, but few have taken the next step add microblogging as a feature to their organizational Intranet. Luckily, the great folks at the Laconica project are building an open source microblog application that can easily be installed in both Windows and Unix/Linux environments and rolled out in a matter of hours.