Do You Know Your Employees? Social Intranets As The New Talent Management System

27th September, 2009 - Posted By Sean R. Nicholson - 1 Comment

Imagine, for a moment, that you have accepted a new position as a corporate executive tasked with figuring our how to make your company work better, faster, cheaper. Along with the details of your position, you have been informed that you have access to a wealth of competitive intelligence, product experience, and innovative thinking at your fingertips. Sounds like a recipe for success, right?

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Intranet Best Practices – Balancing Sensitive Information With Organizational Culture

20th September, 2009 - Posted By Sean R. Nicholson - 4 Comments

Building a great Intranet environment is often about balance. Balancing acts like those between openness and security, corporate needs and individual desires, and the balance between content and culture often make for long meetings and tough decisions. Internal communicators and Intranet managers often have to determine how much to share and the right format in which to share it.

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Intranet Best Practices – Provide Users With An Advanced Search Option

26th August, 2009 - Posted By Sean R. Nicholson - No Comments

Searchability is key in allowing your users to find content on your Intranet. While most users are happy with conducting a simple keyword search using a single text box, an advanced search feature allows users to find information and find it faster.

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Intranet Best Practices –
Building A Federated Search Strategy

17th August, 2009 - Posted By Sean R. Nicholson - No Comments

If you haven’t figured it out already, it’s a Google kinda world out there and your Intranet users expect your search functionality to provide them with accurate, relevant results to their search queries. With that in mind, if you haven’t already begun the process of building a federate search strategy, it’s time to do so.

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Intranet Tip – Get To Know Your Users Through Personas

8th August, 2009 - Posted By Sean R. Nicholson - No Comments

Driving user adoption is one of the key challenges for any Intranet portal, but one of the most effective ways to ensure that your users are getting the most of your Intranet functionality is to ask them how they want to use it, observe how they actually use it, and either add/modify functionality to meet their needs or train them to use the portal better.

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Intranet Tip for 08/04/09 – Identity Management Expectations

4th August, 2009 - Posted By Angela Cullen - No Comments

When selecting an Identity Management Application, don’t expected it to integrate seamlessly with every application in your enterprise.

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Intranet Best Practices –
Driving User Adoption

29th July, 2009 - Posted By Sean R. Nicholson - 2 Comments

Over the years, I have been privileged to work on a variety of Intranets ranging in shapes and sizes. Some were for large corporations, others were for small non-profits. Some were heavily governed, others were driven by user content. Even though each of these Intranets were unique in their own ways, they had one key element in common – strong user adoption. Without a strong user community that recognized the value of the Intranet, each would have failed.

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Intranet Best Practices – Targeting Internal and External Hyperlinks

26th July, 2009 - Posted By Sean R. Nicholson - 1 Comment

When creating hyperlinks in your Intranet portal or social media application, it’s important to know when to create a link that reuses the existing browser session and when to open a new browser.

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