12th December, 2010 - Posted By Sean R. Nicholson - 6 Comments
Ahhh…reinventing the wheel. It’s an age-old tradition for a lot of organizations, especially when it comes to technology. Some new class of productivity software comes along and the entire IT organization has to come to a grinding halt while an ECM strategy is defined. Or maybe it’s an ERP strategy. Or maybe it’s a CRM strategy. Sound familiar? Even been locked in the “paralysis by analysis” situation where you can’t get anyone to decide because there are just too many so-called “experts”, “gurus” and “SMEs” guiding the conversation?
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19th September, 2010 - Posted By Sean R. Nicholson - 11 Comments
Ready to roll out your new Enterprise 2.0 Strategy? Looking to save the company millions by implementing an internal social strategy? Think that implementing a blog will help you increase sales, cut support calls, and help unclutter your email Inbox?
Before you jump into the deep end and propose implementing any E2.0 solutions, you might want to take a look around and assess whether your organization has an understanding of what E2.0 really is and whether it is ready to take on an internal social strategy.
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30th July, 2010 - Posted By Angela Cullen - 2 Comments
When building a business case around a social Intranet, there are a few key components to consider. Here are five suggested features that you might ask your potential vendors to demonstrate.
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8th July, 2010 - Posted By Sean R. Nicholson - 8 Comments
It never ceases to amaze me how few people trust their organizational intranets. A tool that was designed specifically for the purpose of helping employees do their job better and faster is often the joke of the water cooler. Yet organizations knowingly ignore the fact that employees don’t use or trust the information stored on their intranet.
Periodically, I have the great opportunity to sit in front of a group of employees and ask them about their intranet experiences. Often, it’s in anticipation of an intranet revamp, so the need for a “do-over” or an evolution has already been defined at some level. While the individual users and comments might be different, they usually go start with something like this:
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24th April, 2010 - Posted By Sean R. Nicholson - 3 Comments
Sometimes opportunities knock quietly….and sometimes they hit us with explosive force. The trouble is, we often miss them even though they are staring us right in the face. As an example, take a look at the recent volcanic explosion in Iceland. This natural disaster has demonstrated the need for business travelers to have access to their corporate information, regardless of where they are located.
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13th April, 2010 - Posted By Sean R. Nicholson - 3 Comments
About a year ago, I had a conversation with a then SocialMediaphobe who tried to convince me that social media was a fad that had no future in the workplace. His argument was that Facebook was too personal and Twitter too truncated to ever offer any value to business culture. I tried to convince him that, like all emerging technologies, social media was still finding its place in the workplace, but it was slowly, almost imperceptibly changing the way we communicate. His response was to try to dissuade me by saying “it’s just a bunch of people talking about what they ate for breakfast.”
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6th November, 2009 - Posted By Sean R. Nicholson - 3 Comments
As a follow up to my 99 Great Intranet Resources post, I have also created a list of 99 great Enterprise Content Management Resources on Twitter. If you’re looking for the folks who know, speak, live, learn, and love ECM, these are your folks!
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21st October, 2009 - Posted By Sean R. Nicholson - No Comments
The reality is that organizations are generating more and more information on an hourly basis. Take a moment and think about all the documents, spreadsheets, presentations, emails, voice mails, and sticky notes you generated on a daily basis just 3 years ago. Now, add modern day blogs, tweets, text messages, forum posts, comments, status updates, videos, podcasts, and wiki posts to your list and what do you get? More information? Definitely! But the larger problem is the fact that the information is now spread out in more places, making it harder for other employees and customers to find it.
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