Intranet Best Practices – Balancing Sensitive Information With Organizational Culture

20th September, 2009 - Posted By Sean R. Nicholson - 4 Comments

Building a great Intranet environment is often about balance. Balancing acts like those between openness and security, corporate needs and individual desires, and the balance between content and culture often make for long meetings and tough decisions. Internal communicators and Intranet managers often have to determine how much to share and the right format in which to share it.

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Intranet Best Practices – Provide Users With An Advanced Search Option

26th August, 2009 - Posted By Sean R. Nicholson - No Comments

Searchability is key in allowing your users to find content on your Intranet. While most users are happy with conducting a simple keyword search using a single text box, an advanced search feature allows users to find information and find it faster.

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Intranet Best Practices –
Building A Federated Search Strategy

17th August, 2009 - Posted By Sean R. Nicholson - No Comments

If you haven’t figured it out already, it’s a Google kinda world out there and your Intranet users expect your search functionality to provide them with accurate, relevant results to their search queries. With that in mind, if you haven’t already begun the process of building a federate search strategy, it’s time to do so.

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Intranet Best Practices –
Balancing Intranet Governance & End-User Contribution

3rd August, 2009 - Posted By Sean R. Nicholson - No Comments

When it comes to Intranets, governance is one of those topics that tends to divide folks into some pretty extreme camps. One side contends that users should be able to govern themselves and, when left alone, content driven by the users will be rich and meaningful. The folks on the other side of the fence believe that content should be generated by the organization for consumption by the users. Their position is often based on the argument that end-users would pose a risk to the organization by sharing incorrect, privileged, or inappropriate content. The reality is that these two camps do have valid points, but the best practice is to land somewhere in the middle.

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Intranet Best Practices –
Driving User Adoption

29th July, 2009 - Posted By Sean R. Nicholson - 2 Comments

Over the years, I have been privileged to work on a variety of Intranets ranging in shapes and sizes. Some were for large corporations, others were for small non-profits. Some were heavily governed, others were driven by user content. Even though each of these Intranets were unique in their own ways, they had one key element in common – strong user adoption. Without a strong user community that recognized the value of the Intranet, each would have failed.

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Intranet Best Practices – Targeting Internal and External Hyperlinks

26th July, 2009 - Posted By Sean R. Nicholson - No Comments

When creating hyperlinks in your Intranet portal or social media application, it’s important to know when to create a link that reuses the existing browser session and when to open a new browser.

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