Document Management vs. Content Management vs. Knowledge Management Part 2 – Understanding Content Management

31st May, 2009 - Posted By Sean R. Nicholson - 1 Comment

In the second article in this series, we’ll focus on understanding Content Management and how it differs from Document Management and Knowledge Management. If you recall from the first article in the series, Document Management is all about how we create, manage, route, retain, and destroy the container that we refer to as a document. Content Management, on the other hand, focuses primarily on the information stored inside that container and how you can effectively add/edit/delete the information in the document. Read More

Intranet Portal Requirements In The Age Of Social Media

30th March, 2009 - Posted By Sean R. Nicholson - 8 Comments

A few years ago, I was in charge of an RFP for a Fortune 500 company to select an Intranet portal application and portal content management system. Thinking about the requirements for that portal and how they would change in this age of social networking got me thinking about how the requirements would change if I were to conduct that same RFP today. Read More

What Does Enterprise Content Management Really Mean?

10th March, 2009 - Posted By Sean R. Nicholson - 2 Comments

Over the last few years, the term “Enterprise Content Management” (ECM) has become a term familiar to those working in the Intranet, Web, or Knowledge/Information Management sectors. The difficulty lies in the fact that, while the term is easy to toss around, the actual definition of what is expected to be encompassed by ECM continues to evolve. As a result, ECM to a Records Manager often means something very different than what ECM means to a Web Developer. In an attempt to more accurately define ECM, this article deconstructs the term into a variety of subcomponents that are commonly included in discussions about ECM. Read More