8th July, 2010 - Posted By Sean R. Nicholson - 7 Comments
It never ceases to amaze me how few people trust their organizational intranets. A tool that was designed specifically for the purpose of helping employees do their job better and faster is often the joke of the water cooler. Yet organizations knowingly ignore the fact that employees don’t use or trust the information stored on their intranet.
Periodically, I have the great opportunity to sit in front of a group of employees and ask them about their intranet experiences. Often, it’s in anticipation of an intranet revamp, so the need for a “do-over” or an evolution has already been defined at some level. While the individual users and comments might be different, they usually go start with something like this:
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24th April, 2010 - Posted By Sean R. Nicholson - 2 Comments
Sometimes opportunities knock quietly….and sometimes they hit us with explosive force. The trouble is, we often miss them even though they are staring us right in the face. As an example, take a look at the recent volcanic explosion in Iceland. This natural disaster has demonstrated the need for business travelers to have access to their corporate information, regardless of where they are located.
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13th April, 2010 - Posted By Sean R. Nicholson - 3 Comments
About a year ago, I had a conversation with a then SocialMediaphobe who tried to convince me that social media was a fad that had no future in the workplace. His argument was that Facebook was too personal and Twitter too truncated to ever offer any value to business culture. I tried to convince him that, like all emerging technologies, social media was still finding its place in the workplace, but it was slowly, almost imperceptibly changing the way we communicate. His response was to try to dissuade me by saying “it’s just a bunch of people talking about what they ate for breakfast.”
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27th September, 2009 - Posted By Sean R. Nicholson - 1 Comment
Imagine, for a moment, that you have accepted a new position as a corporate executive tasked with figuring our how to make your company work better, faster, cheaper. Along with the details of your position, you have been informed that you have access to a wealth of competitive intelligence, product experience, and innovative thinking at your fingertips. Sounds like a recipe for success, right?
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31st May, 2009 - Posted By Sean R. Nicholson - 1 Comment
In the second article in this series, we’ll focus on understanding Content Management and how it differs from Document Management and Knowledge Management. If you recall from the first article in the series, Document Management is all about how we create, manage, route, retain, and destroy the container that we refer to as a document. Content Management, on the other hand, focuses primarily on the information stored inside that container and how you can effectively add/edit/delete the information in the document.
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4th April, 2009 - Posted By Sean R. Nicholson - 1 Comment
Document Management, Content Management, and Knowledge Management are three very nebulous terms that get thrown around a lot when discussing the functionality and requirements of an Intranet. Unfortunately, concrete definitions of these terms are hard to come by since the terms often mean different things to different organizations. In an effort to build a common understanding of the terms, let’s break down each of the terms and look closely at how they inter-relate. The first article in this series focuses specifically on Document Management.
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